Cadence Bank has publicly addressed a significant cybersecurity event that compromised sensitive user data. This breach resulted from vulnerabilities in Progress Software’s MOVEit® Transfer application, which the bank employs for its file transfers.
On the night of May 31, Progress Software identified and made a public announcement regarding the security issues affecting its MOVEit product. This security flaw is estimated to have affected numerous private and governmental organizations globally.
In response to this discovery, Cadence Bank swiftly activated its security measures and initiated an extensive investigation to comprehend the ramifications of this incident and identify the individuals who might be affected. Preliminary findings confirm that some sensitive data was indeed compromised, although the in-depth investigation is still underway.
Considering the pervasive vulnerability in the MOVEit software, Cadence Bank is urging its clientele to:
- Regularly scrutinize financial transactions and statements for any unauthorized activities.
- Procure a complimentary credit report via AnnualCreditReport.com or by phoning 877-322-8228.
- Contemplate initiating fraud alerts or freezing their credit profiles with the three major credit bureaus:
- Equifax: Engage via 800-349-9960 or their website.
- Experian: Reach out at 888-397-3742 or through their online portal.
- TransUnion: Contact at 888-909-8872 or their website.
- Stay vigilant against potential phishing, vishing, and smishing attempts. More information about such deceptive techniques is available at BanksNeverAskThat.com.
For a deeper insight into safeguarding personal and financial data, Cadence Bank’s Fraud and Security Center serves as a valuable resource.
Should there be any questions concerning this cybersecurity event, the bank can be reached at 888-861-7440. For questions related specifically to Cadence Bank accounts, the customer service hotline is 888-797-7711.